Private language classes in London.
How it works, please read carefully as our terms are binding.
Student can try lessons at cost or purchase a small package to evaluate the method and the teacher.
Because we work on first came first served basis lessons have to be pre paid. This is to give our best service and avoid unwanted cancellations.
Scheduling
Once you have tried our lessons you can schedule the lessons with the teacher or calling the school, all purchased lessons should be scheduled after the initial meeting.
Cancellation or rescheduling
If you cannot attend a lesson you should call the school or your teacher with a least 24 hours notice. The rescheduled lessons will be added at the end of your calendar. Private lessons will atomatically expire after the number of weeks purchased plus 5 weeks counting from the moment you have purchased the package.
For example if you agree to take 6 lessons once a week, you will have 11 weeks from the agreement to use up your lessons.
For example if you agree to take 6 lessons twice a week, you will have 8 weeks from the agreement to use up your lessons.
The 3 trial lesson package will expire after 4 weeks.
Repeated and unreasonable rescheduling will not be permitted.
Schedule booking is subject to teacher availability.
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Should a teacher become unavailable we will offer you the best replacement available, we will only be able to offer you a refund we cannot offer you a continuation.
Lessons at your premises are run by independent self employed teachers, We screen them according our quality parameters only. The language class cannot control the content, the scheduling of the lessons. The language class cannot be held responsible of their behavior.
Should a teacher fail your expectations we will do our best to replace him/her.
Once the lessons have been booked and you have evaluated our services we cannot refund or exchange for any reason.
Our Terms and conditions for group lessons.
All group lessons have a take it or lose it policy.
Please note that we organise tailor made on demand courses and the dates advertised are purely for guidance, therfore all enrolments are final, no discounts, refunds will be permitted
We recommend to our students to check their personal and working commitments before enrolling. Should you be unable to attend the course you have booked, occasionally we might be able to offer you the possibility to come on a different course, however it is totally to our discretion and subject to the availability of such course starting within 3 months from the date of your purchase. We will not be liable to refund the course fees should you be unable to attend the class on any of the dates we offered. These rules are valid regardless the course has started or not.
Materials such as books or cds are not included
Should we be unable to start the booked course within 2 weeks of the agreed date we will enroll automatically you on the next available date, should the replacement course be unsuitable for you, you should communicate it to the school immediately for a refund. If no written cancellation is received within 30 days you must take our second proposed date or fees will be forfeited.
Students agree to take lessons on a fixed schedule that cannot be changed. Lessons dates are always sequential, if you have purchased a part of the course you will have to take the lessons one after the other. For example if you have purchased 5 lessons on a 10 week course you will have to take the lessons on the same day for 5 weeks.
If you have purchased multiple terms you will have to attend the classes according to the school scheduled availability. The second term will expire after 6 months of the purchase.
If the lessons falls on a bank holiday it will be rescheduled for the following week.
We reserve the right to postpone to a maximum of 2 week the beginning of any evening/weekend course advertised on this website.
Group courses falling on days with transport strikes, any type of adverse weather, or any other event which is beyond our control WILL CONTINUE normally and NO replacement lesson will be offer under any circumstances.
We reserve to vary locations, prices, timing and teachers indicated on this website without notice at any time.